Waka Kotahi NZ Transport Agency has awarded a new 10-year contract to global IT firm Unisys Corporation for systems processing of around 25 million driver’s licences and 60 million motor vehicle transactions per year.
Unisys has worked with the agency for nearly 30 years, providing enterprise computing solutions. Those include support for the Registry Suite, a group of systems for vehicle and driver safety programmes through which agents, commercial customers and the public interact with the agency.
Under the extension contract, awarded in the third quarter of 2021, Unisys will provide application services to support the Registry Suite, and transition the supporting infrastructure from Unisys facilities to two All of Government (AoG) co-located facilities providing Infrastructure as a Service (IaaS), which Unisys will manage. The move is in line with the New Zealand Government’s ICT Common Capabilities approach, which promotes cross-agency use of technology.
Unisys will migrate the Registry Suite from the Unisys facilities to the two co-located AOG IaaS facilities by the middle of 2022. It will also provide ongoing application development, including a chief architect and client security officer to support the registry services; a service desk; disaster recovery services; and refreshed compute and storage systems via the IaaS model.
“The Waka Kotahi registry system supports three of the most frequent interactions of New Zealand citizens to transact with the government,” Unisys Asia Pacific client management vice president Andrew Whelan says.
This includes driver’s licences, vehicle registrations and road user charges “so it is critical that it meets customer expectations for reliable, easy-to-use services”.
“For many young Kiwis, getting a learner drivers licence is the first touchpoint with a government agency – and the better their initial user experience, the more likely they are to continue using digital channels to obtain other important services throughout their lives,” he says.
Unisys has extensive experience supporting government departments and agencies in New Zealand and around the world. More than 200 government agencies worldwide use Unisys solutions.
*Go to unisys.com/industries/public-sector for more information about its public sector solutions.
