New Zealand-based Tidd Ross Todd (TRT) has appointed Ronco Group as the new TIDD Crane dealer for Western Australia.
Ronco will now stock and sell the TIDD PC28 crane, manage service and stock and supply genuine parts to a growing customer base.
The dealer appointment replaces the previous arrangement with WATM. TRT will support South Australia with experienced local service agents, RMB Service Group, maintaining TIDD Crane’s Australia wide support network.
“We are pleased to be working with Robert Smith and the team at Ronco,” TRT sales and innovation director Bruce Carden says.
“This is a strategic decision to enable the continued growth of the TIDD Crane in WA, especially within the mining and infrastructure sectors, with a company that has experience with pick and carry cranes, extensive industry knowledge unique to WA and a high standard of after sales support and service.
“Ronco’s values align closely to TRT’s and we are looking forward to working closely together.
“As an OEM manufacturer, we want to ensure that TIDD Crane customers are supported and that they can still retain a relationship with TRT, the crane OEM. Ronco are that collaborative and committed partner that we know will deliver on this promise,” Carden says.
Ronco managing director Robert Smith says the TIDD product is a first for his company.
“Ronco has been a rebuild and service centre for pick and carry cranes for many years, including designing and building our own bespoke pick and carry.
“But we have never had a quality pick and carry crane in this class to offer. So, to partner TRT with the TIDD product is a great opportunity.
“We already have an extensive range of cranes and the TIDD just finishes the line up with outstanding quality, safety and commitment by the TRT team.”
Smith says he is also impressed with TRT’s level of service to the product.
“The commitment of TRT to their customers and product support is unmatched. TRT are investing in sending a technician for a number of weeks, including quarantine, for hands on training where all other OEM’s are conducting video training through COVID,” he says.
Ronco is based in Perth and supports the construction and mining sectors with crane and equipment sales, service, repairs and parts.They have 12 factory trained crane technicians to support customers.
TRT launched the first TIDD Crane in 2014 with the PC25. After extensive industry and expert consultation, TRT launched the TIDD PC28 in May 2019. The company is now one of the only crane manufacturers left in Australasia and the only road vehicle manufacturer in New Zealand.
