Renault New Zealand dealerships are looking forward to getting back to business under alert level 2.
It means customers and the public will be able to visit their local dealership for servicing, test drives and more.
Dealerships will continue to keep up hygiene and cleaning standards as implemented under level 3, and adhere to all Ministry of Health requirements such as social distancing, use of personal protective equipment (PPE) and contact tracing.
“Our dealerships are looking forward to opening properly in order to support our customers’ needs,” Renault New Zealand general manager Sam Waller says.
“We want to reassure our customers and the public that we will still be following strict guidelines to keep everyone safe.”
Renault will continue to provide distant support for customers through its virtual showroom and contactless servicing and test drive options.
“We understand that just because you can now visit your local dealership under level 2, doesn’t mean you’ll feel 100% comfortable doing so.
“In order to better serve our customers, we recently launched a virtual showroom where you can book an appointment and discover your chosen Renault from the comfort of your home,” Waller says.
Customers that prefer personal interaction, and would like to visit their local dealership for servicing or to take a test drive, are asked to make an appointment first. This is to ensure that the Renault team can monitor the number of people at the dealership at any one time to meet the Ministry of Health’s guidelines.
Renault New Zealand says it acknowledges the challenges communities will face in the coming months.
“Supporting local business is more important than ever before, and we really do appreciate our customers’ ongoing support. We will be doing our utmost to ensure they continue to have an amazing experience every time they walk through our doors.”
