An Auto Media Group publication Monday 9 November 2026
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Policy & Regulation

NZTA warns of email scam

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The NZ Transport Agency is warning people to be on the lookout for a scam vehicle licence e-mail in circulation.

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While, the email appears to be a standard vehicle licensing (rego) renewal reminder, with the NZTA logo and links to the online transaction website, it is part of a sophisticated phishing exercise.

Genuine NZTA emails always use an nzta.govt.nz suffix. If the email was genuinely sent from the Transport Agency, it will include specific vehicle details including the vehicle’s plate number, vehicle make and vehicle licence expiry date.

If the email does not include these specific vehicle details, do not complete the online renewal transaction webpage that the email takes you to.

If you have unintentionally clicked on a suspicious link and entered your credit card or banking details it is recommend you:

Contact your bank immediately and have them stop any payments that may have been made. You may also need to request a new credit/debit card.

  1. Report the email to your local Police cyber-crime division.
  2. Go to netsafe.org.nz and read its advisories.
  3. Do not delete the email. Instead, put it in your junk mail folder in case the Police need it for further examination.

If you think you’ve received a scam email, or you’re unsure, call NZTA on 0800 108 809.

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