An Auto Media Group publication Tuesday 10 November 2026
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Policy & Regulation

NZTA launches compliance hotline

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The NZ Transport Agency has set up a new, independently monitored 0800 number for industry workers or members of the public to raise concerns with vehicle certification work.

“0800 468 244 is free to call, anonymous and available 24/7. We encourage anyone with genuine safety concerns or information about non-compliance to report it,” NZ Transport Agency chief executive Fergus Gammie says.

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“Safety on the roads in NZTA’s top priority – full stop.”

Concerns it wantsto hear about could also include, but are not limited to:

  • issues with warrants or certificates of fitness (WoFs or CoFs) and the inspectors or inspecting organisations
  • transport operators and their drivers not following the relevant rules
  • concerns about approved course providers not complying with the requirements of providing education and assessment for drivers sitting a range of licences.
  • concerns about heavy vehicle certifications

“We are working hard to give New Zealanders assurances that the vehicles they share the road with are certified to a high standard and are safe. We are making strong progress, but there is much more to do.”

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