Guardian Angel Security, a leading provider of lone and remote work solutions in Australasia, has launched a new product as part of an exclusive distribution agreement.
The Guardian Everywhere Hub offers robust and secure 24/7 communication, monitoring and local response co-ordination for remote workers.
It incorporates dual-mode cellular and satellite communications technology solutions from US-based Everywhere Communications.
Guardian Angel Security has signed a distribution deal for Australia, New Zealand and the Pacific Island with Everywhere Communications for the use of its global suite of product solutions.
It offers communication, location and monitoring of remote workers via satellite devices, smartphone apps, a web portal, location-based services, and APIs using patented deployed technology.
“We’re delighted to have secured use of Everywhere Communications’ technology for our customers in Australia and New Zealand who need to track and communicate with their teams deployed around the globe,” Guardian Angel Security founder and chief executive Petra Hakansson says.
“We’re also really excited to be able to offer our services into the Pacific Islands for the first time.
“Our mission is to deliver unrivalled safety for our enterprise and government customers.
“The Guardian Everywhere Hub ensures people are always connected, anywhere. Garmin inReach devices connected via our Hub enable SOS, two-way messaging, welfare checks, breadcrumb tracking and geofencing; using satellite, cellular, SMS, or Wi-Fi in the most efficient manner, to ensure no black spots,” Hakansson says.
Everywhere Communications founder and chief executive Patrick Shay says the deal with Guardian Angel Security will help save lives in Australia and New Zealand.
“Our solutions are trusted by leading enterprise and government customers deployed in over 80 countries around the world.”
The company’s fully integrated multi-mode communications solutions utilise the Iridium satellite constellation, including the newly launched Iridium NEXT satellites, as well as Wi-Fi and cellular networks, to provide always-on connectivity globally, including the over 80 per cent of the world beyond the reach of cellular service.
The Guardian Everywhere Hub, compatible with the Garmin inReach Mini, SE+ and Explorer+ devices, allows users to view a snapshot of their entire remote workforce. Colour-coded teams enable users to see the current location of each member or see a historical bread crumb trail. Remote workers can communicate via a chat-style text messaging interface or, when equipped, voice text.
Workers with equipped devices can also share geo-tagged pictures, video clips and audio clips. Proactive health and welfare check features include requests of a user’s status – I’m OK, or I’m Not OK.
Users can create a virtual geofenced perimeter to surround key worksites for the safe management of personnel in specific zones, and entry and exit alerts can be sent to preselected recipients.
Guardian Angel Security’s solutions circumvent the emergency number process to speed up emergency response, for mobile workers working alone or remotely, including, sudden-onset injury or illness, road accidents, vehicle failure, or other emergencies. The Guardian Everywhere Hub links customers in New Zealand, Australia, Fiji, Samoa, Papua New Guinea, Tonga, Vanuatu, New Caledonia, Solomon Islands, and Cook Islands to its response software at its audited monitoring stations in New Zealand and Australia.
Hakansson founded Guardian Angel Security in 2014 and says the company takes its guardian role very seriously as its works to improve connectivity and productivity for people and assets, while supporting remote worker safety and duty of care.
“Having the right safety solutions in place for mobile and remote workers isn’t just about compliance – safety is all about planning for unforeseen situations and ensuring immediate response if required.”
Recent health and safety law changes in Australia and New Zealand and other countries have impacted a wide range of organisations with remote and mobile workers including government agencies, regional councils and environmental organisations; finance, banking and insurance; health boards and mobile community health providers; and forestry, farming and agriculture.
“We’re seeing a trend across these organisations towards wanting a lone worker safety specialist to keep remote workers connected and safe – recognising that it requires a different approach to traditional security companies who provide other types of security services,” Hakansson says.
