Mercedes-Benz has re-launched its ‘service plans’ contract maintenance program to provide customers with the choice of different levels of maintenance and repair cover, along with more flexibility in determining whole- of-life costs for their trucks.
“We’ve listened to feedback from customers over the past twelve months, overhauled the program to make it more operator friendly yet provide more comprehensive coverage at the same time,” says Mercedes-Benz truck sales and product senior manager Dave Ballantyne.
“We’ve seen an increasing demand and uptake of maintenance and repair contracts supporting new truck sales in general, and we now have the support of an experienced team at head office that are solely focused on service plans,” he says.
“In today’s environment, known maintenance costs and low total cost of ownership are critical for any transport operator and our service plans program, in conjunction with our current Mercedes-Benz truck range, certainly offers peace of mind to our customers”.
