Major dealerships are moving to contactless vehicle deliveries under Auckland’s level 3 COVID-19 restrictions.
Toyota NZ says it “remains committed” to supporting the local communities it operates in and has moved to contact free ways of servicing, selling and providing test drives for its customers.
“For everyone’s safety we will continue with contact tracing, and social distancing in stores and for those of you in Auckland, everything will become contactless,” the company says.
“You will be able to still order a new or used vehicle, book your service and even organise a test drive through your local Toyota Store with the level of Toyota hospitality you have come to know and love.
“We will continually strive to make the car buying and ownership experience easy for you, and to meet your motoring needs through our haggle-free pricing and flexible test drive options,” the company says.
Ford is also open for business with contactless sales and service and its teams are available via phone and email.
Under the level 3 lockdown for Auckland, this applies to North Harbour Ford/The Ford Store, John Andrew Ford and South Auckland Motors and its branches.
“Bookings are essential under level 3. Our Auckland showrooms will remain closed through the level 3 period. Strict social distancing, hygiene and contact-less sales and service measures are in place according to Level 3 guidelines,” Ford spokesperson Tom Clancy says.
“Our other dealerships around the country will be operating under level 2 guidelines with showrooms open.”
The Renault NZ dealer network says it has also responded quickly to support customers.
“For Auckland customers under Alert Level 3, customers have contactless options available to them for warranty, servicing and test drives,” spokesperson Kimberley Waters says.
“For regions under Alert Level 2, the Renault dealer network is open for business and following all Ministry of Health Level 2 requirements, however we highly recommend making an appointment beforehand to help us manage everyone’s safety.
“Renault’s virtual showroom is a great option for those keen to peruse a vehicle without leaving home. Customers can book an appointment and a product specialist will organise a video call for a ‘tour’ of the chosen vehicle and answer any questions,” Waters says.
Hyundai New Zealand says it will also continue operating under COVID-19 level 3 in Auckland and alert level 2 throughout the rest of NZ.
