Monday, August 23
Air New Zealand reduces domestic network capacity
Air New Zealand has reduced its schedule across New Zealand following the extension of the level 4 alert nationally to at least 11.59pm Tuesday August 24.
Friday, August 20
NZ remains at alert level 4 for now
New Zealand will stay at alert level 4 until at least 11.59pm next Tuesday with 11 new cases of COVID-19 reported on Friday.
NZ Post worker tests positive for COVID-19
A NZ Post staff member working at the Auckland Operations Centre in Highbrook has tested positive for COVID-19 .
Thursday, August 19:
RTF advising truckies to hit the road prepared
The Road Transport Forum (RTF) is encouraging truck drivers to take all the food and drink they might need with them before they set out on their journey under alert level 4.
Wednesday, August 18:
Ministry of Transport COVID-19 information

COVID-19 transport information for all modes is available on the Ministry of Transport website.
Click here for more information.
Information from the RTF on COVID-19

New Zealand is in alert level 4 – freight services are allowed (with conditions).
The RTF is the central point of communication to and from Government and the national media for the road freight transport industry.
We are in ongoing discussions with the government officials putting all the measures in place during New Zealand’s response to the Covid-19 virus.
*Click here for more COVID-19 information from the RTF.
TR Group COVID-19 update

TR Group is classified as an essential services provider under COVID-19 guidelines.
As of Wednesday 18th August, we are operating under level 4 with the appropriate social distancing, contact tracing, and sanitation requirements prescribed under government guidelines.
TR Group continues to be in operation for all your heavy vehicle needs. Our Used Vehicle Sales Team and Rental Team are available on 0800 50 40 50 to assist with any enquiry regarding our ex-rental or lease vehicles for sale. Our Maintenance Team is available on 0800 80 80 69 for any urgent maintenance requirement.We are here to help and, as ever, we’d like to thank all the truckies who keep our country moving.
CAL Isuzu open for essential service

CAL Isuzu is an essential service provider. We will operate under the COVID 19 Alert Level 4 guidelines – social distancing, contact tracing and sanitation requirement. We will remain open for parts, service, sales, and repairs. Contact us on 0800 266 628. Or visit our website to book a service, order parts and all other enquires www.calisuzu.co.nz Thank you to our truckers, we’re here to help keep you moving! Stay Safe New Zealand.
Southpac Trucks open for essential service
Visit https://www.spt.co.nz/service-network/ to find your nearest dealer.

COVID-19 update from Fuso NZ

The Fuso NZ team is fully prepared and equipped to continue supporting our essential services customers during the current COVID-19 lockdown.
We would like to thank all our customers for their understanding and support. By working together, we can ensure we all move forward safely and with confidence.
As circumstances change we will update this page with the latest information.
Below is an outline of how our business will operate during the Level 4 lockdown.
Fuso NZ will continue to provide sales and support, including parts supply for essential services.
Many of our sales and administration staff are set-up to work remotely to support your business.
Our standard office hours remain as 7am – 5pm Monday to Friday.
Deliveries / Pick Ups
As with all visitors to our site, couriers and delivery drivers are expected to follow strict physical-distancing protocols. To minimise contact, we have dedicated staff assigned to handle consignments (processed in line with a strict sanitary procedure).
Stock and supply
We carry over 20,000 line items at our Auckland parts warehouse, to support the FUSO, Mercedes-Benz and Freightliner ranges. As such, we are well-protected in the short to medium-term against any changes to international freight schedules.
General hygiene and cleanliness
We have ramped up our onsite cleaning protocols. On top of daily work station sanitisation, all high-use, shared areas are being cleaned three times daily with antibacterial products.
Thank you for your time and best wishes from the Fuso NZ team.
0800 FUSO NZ
CablePrice open for essential service

As a number of our customers are essential services, CablePrice is also considered an essential service.
Like a very large number of business we are now reviewing our network in an effort that we can meet the requirements of our essential service customers.
We have put in place a very strict set of policies and processes to keep our staff and customers as safe as possible over this time and to ensure that we are only maintaining fleets that meet the government’s definition of ‘essential service’.
For essential service customers please phone 0800 555 456.
Penske NZ COVID-19 update

As an essential service, Penske New Zealand continues to be open across our Auckland, Christchurch, and Tauranga locations despite the snap lockdown that is now in place, with all our branches operating from 6am to 11pm, Mon-Fri.
Rest assured that our team is on hand, ready to support all our customers.
For more info on our locations, please visit: penske.com.au/penske-new-zealand-branches/
Scania NZ COVID-19 update


Iveco Trucks NZ COVID-19 update

IVECO Trucks NZ has the below operational guidelines currently in place for alert level 4 and available for essential services:
Our primary focus is to concentrate on the health and wellness of our staff, customers and suppliers who are the key resources for our business, facility and the industry, and hence we have expanded out safety measures to make sure all the necessary steps are in place to look after the entire team:
• Social distancing guidelines will be strictly adhered to by all staff
• Our parts and service team are available with skeleton staff to assist with any breakdowns or servicing requirements to keep your vehicles moving on the road
• Contact tracing and sanitizations policies are in place and all staff are to abide by the sanitizing rules.
• All office staff are still operational and working from home.
• Warranty and technical helpdesk functions are maintained with staff operating from home.
In closing, we extend our best wishes to you and your teams for your on-going good health and well-being. We are committed to keeping you regularly updated on the measures to manage our way through what is a challenging period for us all.
We did this before, we can do it again. Stay safe.
Team IVECO.
Keith Andrews COVID-19 customer update

The Keith Andrews team is fully prepared and equipped to continue servicing our essential services customers across sales, parts and service.
We would like to thank all our customers for their understanding of these measures. By working together, we can ensure we all move forward safely and with confidence.
As circumstances change we will update this page with the latest information.
Below is an outline of how our business will operate during the Level 4 lockdown.
Keith Andrews is providing servicing, repair, parts supply and vehicle sales for essential services only.
Service and repair bookings are available by appointment only during our standard business hours:
7am – 5pm Monday to Friday
7am – 12pm Saturday
Hours may differ at some locations. Our 24hr call-out service is also still running.
Parts for essential vehicles will be available for purchase by account, direct credit or credit card only. There will be no access to our premises for these transactions. We can arrange either courier delivery or an external collection point.
What to expect when you bring your vehicle to Keith Andrews Trucks:
- If you do not have a booking, we will not be able to receive your vehicle – please call in advance.
- When you arrive onsite, please contact the branch and they will give further instruction.
- Once you’ve exited the cab, we are unable to provide waiting facilities. For more general health and safety purposes, non-staff are required to leave site while their vehicle is being worked on.
- Our staff, wearing appropriate Personal Protective Equipment (PPE), will disinfect at-risk touch points on your vehicle in line with guidance from the Ministry of Health (MoH).
- Medical response and other critical care vehicles will be dealt with in accordance with operators’ guidelines and requirements.
- Technicians working on your vehicle will wear PPE in accordance with MoH guidelines.
- When work on your vehicle is complete, at-risk touchpoints will again be disinfected and you will be contacted to come and collect it.
Vehicle sales to essential services:
Our sales teams are operating from home at this time; however, all have access to the information they require to spec and price vehicles. We are working with a range of suppliers to ensure that the appropriate certification and build of vehicles for essential service applications can continue uninterrupted.
Thank you for your attention in this matter. By working together, we can ensure that all of our essential services continue to operate safely and effectively through this period.
Best wishes from the Keith Andrews team.
TWL available to supply essential businesses

All TWL stores nationwide will be closed for walk in business. However, as an essential service provider, TWL is available to supply essential businesses with contactless collection only.
Please contact your nearest store from one of our 19 branches nationwide: https://twlnz.co.nz/contact-us Stay safe NZ ❤️
Truckstops COVID level 4 – open for essential services

With the alert level elevation to LEVEL FOUR at 11:59pm 17 August, we are setting in place a number of steps to ensure the business is able to support essential services.
As critical providers to New Zealand’s Emergency Services, Local Government, Freight, Utilities (including bulk gas and fuel suppliers) and Waste industries we are aware that many of our customers businesses are categorised as Essential Services.
Right now, our focus is on supporting these organisations to keep essential services operational through the availability of parts and provision of vehicle maintenance and break-down services. On elevation of the alert level to LEVEL FOUR we will be unable to provide parts and maintenance services to customers whose businesses do not qualify as Essential Services providers.
- We understand that vehicles will break-down and/or need urgent work, however, in order to ensure we can meet your needs all vehicles must be pre-booked. Please phone/email the branch Service Advisors as usual.
- For parts orders or enquiries customers are requested to email or phone in advance. Parts pick up will be arrangement, or via courier only.
- We will not be collecting vehicles or visiting customers. Customers coming on site to drop off vehicles will be required to leave their keys at the front door and our Service Team will collect. During this time Drivers will not be permitted to use the onsite facilities to wait for their vehicle to be serviced/repaired.
- Customers who attend our parts and service environments are reminded of the social distances required by LEVEL FOUR. Please do not be offended if our staff refuse entry to any customer who is visibly sick.
- During this time Drivers will not be permitted to use the onsite facilities to wait for their vehicle to be serviced/repaired.
We will engage regularly with our suppliers to ensure we continue to deliver to our Essential Services customers throughout the country with the least possible disruption.
If you would like clarification on any of the above, please speak to your local Branch Manager:
VINZ open only for essential service vehicles under level 4

VINZ chief executive Sean Stevens says the company is only open for inspections of essential service vehicles under the Level 4 lockdown.
He says all sites are operating on a booking-only basis through the local branch manager.
Ports of Auckland alert level 4 update


MIA chief executive responds to lockdown
Motor Industry Association of New Zealand (MIA) chief executive David Crawford says from an industry perspective it is always disappointing when New Zealand enters another nationwide lockdown.
Essential workers moving vehicles off port
Vehicle imports continue to flow on Ports of Auckland at alert level 4 with operations now solely focused on moving essential freight.
NZ Post delivering at alert level 4
NZ Post will continue as an essential delivery service provider during alert level 4.
“We are committed to keeping our people, and New Zealanders, safe. From today, our delivery people will be reintroducing ‘contactless’ delivery and keeping a two metre distance from all members of the public. This applies to all of New Zealand,” NZ Post chief customer officer Bryan Dobson says.
Govt triggers wage subsidy and other support

Government support for businesses and workers has been triggered following the move to alert level 4.
Finance minister Grant Robertson says the business support measures are activated to “get money out the door quickly to protect jobs and keep firms operating”.
NZ returns to level 4 lockdown

New Zealand will move to alert level 4 from midnight following a new community case of COVID-19 in Auckland.
Monday, March 01, 2021
Automotive services under level 2 and 3

Vehicle testing company VTNZ says its Auckland branches will be open between 8am and 4.30pm this week.
They’ll offer Warrant of Fitness (WoF), Certificate of Fitness (CoF), Heavy Certification inspections and Vehicle Conditions Assessment (VCA) inspections only.
They can process Road User Charges and vehicle registration if they’re needed in conjunction with a vehicle inspection.
Because of the inability to maintain social distancing, “we will not be able to carry out any front counter services or driver licence testing during COVID Level 3,” says a spokesperson.
For the remainder of NZ which is under Level 2 regulations, VTNZ branches will be open for their regular hours and offer normal services.
All staff will follow social distancing (a minimum of two metres in Level 3 areas and one metre in Level 2 areas), wearing gloves and masks where appropriate, and washing their hands between each inspection.
COVID-19 safety procedures for vehicle inspections require people to remain in their vehicles. VTNZ staff will come to them.
People are asked to ensure their vehicle is clutter free. “To reduce the chance of infection, we are not able to unload items from seats or boots to complete inspections,” VTNZ says. “There must be only one person in each vehicle.
“If you have a VTNZ account, we will take your order number and other details to process the transaction. If you are not a VTNZ account holder, then you can pay by debit or credit card inside the branch.
“When you reach the front of the queue, our automotive technician will let you know what you need to do. Please follow their instructions closely.”
Updated information about branches and services is on the VTNZ website.
AA vehicle inspection and entry compliance sites are open and pre-purchase inspections are continuing under the COVID-19 restrictions which came into force last Sunday.
In Auckland where a Level 3 lockdown is in force, all AA Auto Centres are open, the organisation says in an advisory message to members.
However, reception areas are closed to ensure physical distancing, so people are asked to telephone to make appointments.
AA Roadservice and battery service emergency breakdown help are available during the COVID-19 Level 3 lockdown in Auckland and the Level 2 restrictions in the rest of New Zealand. AA Auto Glass remains available.
However, the AA warns that when demand is high, it will prioritise emergency callouts to essential services, including essential service workers and to essential personal travel to the supermarket or pharmacy
“We ask that you maintain at least a two metre distance from our service officer or contractor and please follow their instructions to help keep everyone safe,” a spokesperson says.
In Auckland, AA Driving School lessons and all in-car driver tuition, motorcycle training and Defensive Driving courses have been postponed until further notice.
Bookings for AA Driving School services remain open in Auckland, but instructors won’t be able to schedule training until Auckland is at Alert Level 2.
All Auckland AA Centres which offer general and travel services are closed until further notice.
In Auckland where a Level 3 lockdown is in force, all AA Auto Centres are open.
However, reception areas are closed to ensure physical distancing, so people are asked to telephone to make appointments.
AA Roadservice and battery service emergency breakdown help are available during the COVID-19 Level 3 lockdown in Auckland and the Level 2 restrictions in the rest of New Zealand. AA Auto Glass remains available.
However, the AA warns that when demand is high, it will prioritise emergency callouts to essential services, including essential service workers and to essential personal travel to the supermarket or pharmacy
“We ask that you maintain at least a two metre distance from our service officer or contractor and please follow their instructions to help keep everyone safe,” a spokesperson says.
In Auckland, AA Driving School lessons and all in-car driver tuition, motorcycle training and Defensive Driving courses have been postponed until further notice.
Bookings for AA Driving School services remain open in Auckland, but instructors won’t be able to schedule training until Auckland is at Alert Level 2.
All Auckland AA Centres which offer general and travel services are closed until further notice.
IVECO NZ level 3 updates

A customer update from Sime Darby Commercial (NZ) Ltd
Sime Darby Commercial (NZ) Ltd and our trading brands TWL, Transpecs, Hyster NZ, Palfinger NZ, Engineering & Plant Services, Truck Stops, Volvo, Mack, Hino & UD Trucks are closely monitoring the current COVID-19 situation in what is a constantly changing environment.
Our focus remains on the health, safety and wellbeing of our team, customers and community, and to keep your business moving through the availability of essential parts, services, and equipment.
As always, the dedicated Government website is the best source of up to date information: https://covid19.govt.nz/
Current Status as at 1 March:
As of 6.00am on the 28th February, new COVID-19 levels will be applied to all of New Zealand by the Government. For the Auckland region this is a lift to Level 3, for the rest of New Zealand this is a return to Level 2.
The Government is reminding us all to use the Tracer app with the Bluetooth function on, keep up good hygiene, as well as to stay at home if we are unwell, and contact the health line (0800 358 5453).
Auckland Region – Alert Level 3:
- Customers cannot come into our facilities, we have however setup our pickup points. We ensure the COVID QR codes are visible and trace all customer visits – this is a legal requirement.
- We have ample hand sanitiser and cleaning products
- Basic hygiene measures legally must be maintained. Physical distancing, handwashing and regularly cleaning surfaces. Workers legally must stay home if they’re sick.
- Staff legally will remain a minimum of 1 metre apart at all times where practical. We also have other measures, such as PPE including face coverings, be used where appropriate.
- Transpecs will legally meet all other health and safety obligations.
The rest of New Zealand – Alert Level 2:
- If you have concerns about your connection to current COVID-19 cases or have been advised to take a test or isolate, please inform your manager. Note, new locations have been added please check Ministry of Health Website.
- All team members are required to attend work in their normal location at the normal time.
- We want you to stay home or go home if you are sick. If you have questions or concerns about sick leave, please contact your manager or HR to discuss your options.
- Practice good hygiene by cleaning your hands, cleaning common work surfaces regularly and coughing into your elbow.
- The use of face masks is mandatory for all public transport.
- Customers can come into our facilities providing 2 metre separation is maintained, ensure the COVID QR codes are visible and encourage customers to use this.
- Gatherings should not exceed 100 people and in the workplace social distances of 1 metre still apply.
- The sales team should arrange visits with customers in advance, maintain 1 metre separation and use the QR codes to track your visit.
We believe the combination of these operating practices and requirements will enable everyone to remain safe.
We thank you for your continued support. We are in this together and will get through this together.
Coronavirus (COVID-19):
Questions and Answers for Customers
Q. How are you responding to Coronavirus?
A. Employees and customers are advised to follow all health advice from authorities, this includes managing hygiene and may include self-isolation and restricting contact with other people as advised. For more information on COVID-19, please visit https://covid19.govt.nz/
Q. What is the impact on our operations, are we open as normal?
A. Our core priority is to ensure the safety of our team, customers and communities. We are currently operating as detailed above, while we continue to implement the necessary precautionary measures.
Q. Are we taking extra precautions around hygiene and cleanliness?
A. Every precaution is being taken to protect our people and business partners while maintaining our high standards of customer service. We have increased our cleaning and sanitation regimes across all work locations. All staff in Auckland who can work remotely will be doing so. We ask you to communicate by phone, email or website enquiry form to support social distancing.
Q. What will the impact be on equipment, parts and services?
A. We are very aware that our valued customers are looking to stay informed and engaged on any changes in supply for the products and services we provide. So far, we are not aware of any significant impact on availability or significant disruption to our supply chain. We will continue to monitor the situation, which is fluid, and will update you if changes occur. If necessary, we will prioritise customers who supply essential services to the community, e.g. hospitals and power.
Q. I have an order for parts or equipment with you, what will be the impact?
A. At present, there are no major impacts to current orders. We are closely monitoring the situation and your sales or service representative will advise you if anything changes.
Q. Will our Field Service coverage be maintained?
A. Our Field Service teams are available as detailed above.
Q. Do I have to come into a branch and do my transactions face-to-face?
A. We have a range of online enquiry forms and telephone-based options. This is the strongly recommended method of communication:
Use our tollfree numbers to make phone enquiries:
- TWL – 0508 677 704
- Transpecs – 0800 875 669
- Hyster NZ – 0800 497 837
- Palfinger NZ – 0800 725 346
- Engineering & Plant Services – 0800 367 872
or, contact us on our normal landlines (see webpage ‘contact us’ sections).
Use our websites enquiry forms to send electronic enquiries:
- TWL – https://twlnz.co.nz/contact-us/enquiry
- Transpecs – https://www.transpecs.co.nz/contact-us/enquiry-form/
- Hyster NZ – https://www.hyster.co.nz/contact-us/
- Palfinger NZ – https://palfinger.co.nz/contact-us/enquiry-form
- Engineering & Plant Services – https://www.eaps.co.nz/contact-us/enquiry-form/
To Contact our Accounts Payable & Receivables Teams
We remain open for business and we encourage our customers to access our services by phone, email or web enquiry formwhere possible.
Automotive trade back to COVID restrictions

Auckland moved to alert level 3 and the rest of New Zealand moved to alert level 2 at 6am on Sunday, February 28. What does this mean for the automotive trade?
RTF says border delays are concerning

The Road Transport Forum (RTF) is asking why Police and Waka Kotahi NZ Transport Agency haven’t learned from previous lockdowns following the significant level 3 traffic delays at Auckland’s borders on Sunday.
CTU and BusinessNZ call on workplaces to step up COVID response

The Council of Trade Unions (CTU) and Business New Zealand have issued a joint statement calling on all workplaces to play their part in ensuring that New Zealand beats the latest COVID outbreak and help minimise risk of future outbreaks.
Monday, February 15
Auckland Transport update under level 3

While at Alert Level 3, travel is allowed for essential personal movement in your area such as:
- Accessing essential local services and businesses
- Going to work and school. However, you should work and learn from home where possible
- Low-risk recreation in local area
- Extended bubble arrangements
- Travelling to permitted gatherings
For more information of where and when you are permitted to travel go to: www.covid19.govt.nz
The government has advised that you must maintain physical distancing of 2 metres outside of your home, and strongly encourages you to wear a face covering.
Public transport will continue to operate with strict health and safety requirements in place. Per government advice, you must maintain 1 metre physical distancing and should scan the Ministry of Health’s NZ COVID Tracer app QR code, plus you must wear a face covering.
Fares will continue to be charged over this three-day Alert Level 3 period. Cash will not be accepted on public transport. Customers must tag on/off with their AT HOP card and we strongly recommend that you register your AT HOP card to help with contact tracing should it be required. This will also allow us to monitor passenger numbers and make fast adjustments to services if required due to changes in demand.
Buses, trains and ferries will continue to operate to existing timetables until further notice so customers can continue to rely on the AT Mobile App and journey planner to plan their journey. This will also help enable essential workers and passengers on essential journeys to exercise physical distancing. Because of the very short notice and potentially short duration of this regional lockdown, it may not be practical for physical distancing stickers to be installed across the public transport network immediately. Aucklanders are thus asked to be mindful of their personal surroundings and of the importance to maintain two metre physical distancing.
School buses will also still operate as normal to ensure that children are able to get to school. We will work with schools and based on their input may make changes to school bus services if warranted. Per Government guidelines, the 2-metre physical distancing requirement does not apply to school buses, as these are considered to be a part of a school’s controlled environment.
Those travelling on public transport should avoid peak times unless it is necessary, such as going to work or school. This is to further ensure that the required two metres of physical distancing between staff and customers can be maintained. AT’s customer service centres remain open.
AT has taken numerous measures to help keep customers safe on our network and maintain effective and safe public transport services for our customers, these include:
- Our AT Mobile app indicates the available capacity that is on a bus or train service at any given time adjusted to alert level restrictions, so customers will know if two-metre distancing will be achievable before they board. Bus drivers will move to only dropping customers off once a vehicle is at capacity.
- We’re ensuring that all public transport is being thoroughly cleaned regularly. See a video of some of our cleaning here: https://www.youtube.com/watch?v=xpAHT7gpQRI
- Buses and trains are being spot checked, with touch surfaces being regularly cleaned.
- At this point, passengers are not being asked to use the rear door to get on and off the bus. Notification will be provided if this changes to ensure everyone is kept as safe as possible by minimising physical contact between customers and the bus drivers.
- During rear door only boarding, customers who use a wheel chair or other mobility device or require driver assistance can still use the front door of buses. This also applies to vision impaired customers – we ask drivers to assist them through the front door.
- We will be actively monitoring our timetables while at Alert Level 3 and will make changes to timetables as needed. For the period of the three day Alert Level 3, timetables will not be changed. For timetable information download the AT Mobile app or go to: www.at.govt.nz
- Our cleaners and other essential staff are using PPE and will maintain clear physical distancing rules — such as using the ‘bubble’ rule with our teams, strict hand-washing prior to and after completing tasks — and other measures as they go about their work on our vehicles, stations and facilities to minimise the risk of COVID-19 as much as possible.
In addition, parking in AT buildings and on-street will continue as will the enforcement of parking restrictions, bus lanes and other special vehicle lanes.
Parking and transport compliance staff will also be assisting authorities by monitoring physical distancing behaviour across our network and assisting essential healthcare and community testing facilities with any transport related issues.
Be mindful that the Government’s advice continues to be that the best defence against COVID-19 is to limit our interactions with others and practice good hygiene.
Under Alert Level 3, Aucklanders must continue to stay within their household bubbles whenever they are not at work, at school, going to the supermarket, for medical reasons, or exercising locally.
We know this is once again a challenging time for us all. We ask that people be understanding and patient of everyone else who is in the same situation.
And remember, please travel only if necessary.
The best place to find the latest information about the COVID-19 situation in New Zealand is on the Government’s special COVID-19 website: https://covid19.govt.nz/
Auckland Transport’s COVID-19 page is at: https://at.govt.nz/COVID-19
Major dealerships begin contactless vehicle deliveries

Major dealerships are moving to contactless vehicle deliveries under Auckland’s level 3 COVID-19 restrictions.
TWL customer update for levels 2 & 3

| Our four TWL Auckland stores of Silverdale, Penrose, Wiri and Pukekohe will continue to operate under strict Level 3 protocols. TWL will continue its policy of ‘Phone and collect’ operations across our four Auckland TWL stores. Should you require assistance, or if you would like to place an order, you can phone one of our TWL Auckland Stores below prior to ‘Phone and Collect’ from 8 am – 5 pm: • TWL Silverdale: (09) 909-8355 • TWL Penrose: (09) 524-3414 • TWL Wiri: (09) 980-7390 • TWL Pukekohe: (09) 237-0113 Alert Level 2 rest of New Zealand The rest of the TWL stores nationwide (outside of Auckland) will continue to open and operate under Alert Level 2 protocols. The following measures are in place: • Physical distancing of at least 1 metre • Contact Tracing will be required of all people who are on site and we ask that you supply your details when required. Thank you for your continued support. We will keep you updated on any further changes. TWL remains committed to providing all our customers with a high level of service throughout this period. Safety continues to be our number one priority in the current circumstances and working together with our Suppliers and Customers are what will see us through these times. Kind regards From the team at TWL |
Ministry of Transport updates for transport industry
Click here

Truckstops updates on levels 2 & 3

Truckstops general manager Kevin Smith says his team is doing everything they can to operate as safely as possible while “continuing to serve the transport industry”.
The company has restricted travel for essential service only throughout the country.
The greater Auckland region moves to the previous method of operations under level 3 including:
- Contactless business: customers, suppliers, sales reps and visitors are to remain outside our buildings, dealing by phone with those inside
- Working from home where possible
- Split shifts: reducing all staff’s exposure to other people by half
- Social distancing: maintaining our distance from one another to the specified 1 metre, including at lunch and tea breaks
- Hygiene: special attention to hand cleaning and general cleanliness, including the customers trucks before servicing
All other parts of the business are moving to previous methods of operation under Level 2:
- Contactless business: customers, suppliers, sales reps and visitors are to remain outside our buildings, dealing by phone with those inside
- Working from home where possible
- Social distancing: maintaining our distance from one another to the specified 1 metre, including at lunch and tea breaks
- Hygiene: special attention to hand cleaning and general cleanliness, including the customers trucks before servicing
IVECO updates

VINZ updates on COVID-19 response and measures
Read more here.

Keith Andrews operations under levels 2 and 3

Keith Andrews Trucks (KAT) managing director Aaron Smith says the dealership’s operations in Auckland, Whangarei, Hamilton, Napier, Palmerston North, Wellington and Porirua are prepared to operate safely and effectively under all alert levels, with the same robust systems and strict protocols established in 2020.
Read more here.
Thursday August 20
Sime Darby Transport COVID-19 updates plus Q&A
Sime Darby Transport (NZ) Ltd and its trading brands TWL, Transpecs, Hyster NZ, Palfinger NZ and Engineering & Plant Services are closely monitoring the current COVID-19 situation.
READ MORE
Truckstops COVID-19 update
From 12pm Wednesday the 12th till Wednesday the 26th of August, Truckstops will move to Level 3 (Auckland) and Level 2 (outside of Auckland).
READ MORE
Video: COVID-19 testing ramps up at ports and borders
Around 3485 workers at ports around New Zealand have been tested for COVID-19 to date, health minister Chris Hipkins says.
READ ONLINE
Ports of Auckland worker tests positive for COVID-19
Ports of Auckland has been advised that a person in the current Auckland cluster of COVID-19 cases worked on the port between August 10 and 12.
READ MORE
Monday August 17
Keith Andrews updates operations under levels 2 and 3
Safety remains a top priority at Keith Andrews Trucks (KAT) as the network’s sales, parts and service teams work to support customers under varying alert levels.
READ MORE
Ports step up for mandatory COVID-19 testing
Port of Tauranga and Ports of Auckland are ramping up COVID-19 testing of workers following a mandatory health ministry order.
READ MORE
RTF questions COVID-19 testing of truck drivers
A health ministry order for all Port of Tauranga and Ports of Auckland workers, including truck drivers who have been on port, to be tested for COVID-19 is causing “mayhem”, the Road Transport Forum says.
READ MORE
Ports of Auckland part of COVID-19 testing as health officials track supply chain
Ports of Auckland is carrying out on-site COVID-19 testing of asymptomatic port workers as health officials work to track the source of the new community outbreak.
READ MORE
Auckland Airport data shows total volume down 84%
Auckland Airport monthly traffic data shows total passenger volumes decreased 84.9% year-on-year in June.
READ MORE
Government tracer app to become mandatory for business
Businesses will be required to have a QR code in place if they wish to continue to open – with a one week deadline to do it.
READ MORE
Nick Leggett: Heading down the uncertain COVID-19 road
Here we are again, staring down the COVID-19 virus while trying to keep businesses and the economy going.
READ MORE
RTF helps push quick law change to keep freight moving
The Road Transport Forum (RTF) has worked to push for an urgent law change and a designated slip lane for trucks to keep freight moving during Auckland’s level 3 lockdown.
READ MORE
KiwiRail continues essential services
KiwiRail is responding to the return to a level 3 lockdown in Auckland, and level 2 in the rest of New Zealand, while making a number of changes to continue essential services throughout the country.
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NRC advises on level 3 freight movement
The National Road Carriers Association advises that all freight should continue to move as per normal with physical distancing being observed, and the use of masks and PPE should be as per general instructions.
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TR Group keeps NZ moving through all COVID-19 alert levels
Truckies are once again on the frontline as the transport industry operates as an essential service.
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Refrigerated freight investigated as potential COVID-19 source
An Auckland cold storage and logistics facility has been closed for COVID testing as health officials investigate the possibility the virus could have spread through refrigerated freight.
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Wednesday August 12
Iveco NZ announces level 3 operations
Iveco NZ is announcing operational changes as a result of Auckland’s alert level 3 restrictions and it remains available for essential services.
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VINZ confirms level 3 service
Vehicle Inspection New Zealand (VINZ) has confirmed it will continue to offer services under the level 3 restrictions imposed on Auckland.
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Ports of Auckland to keep freight moving
Ports of Auckland has confirmed operations will continue as normal under level 3 restrictions.
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Thursday April 2
Cashflow continued issue for distributors as market falls 45%
Cashflow is becoming a key issue for new vehicle distributors according to the Motor Industry Association.READ MORE
Essential service deals still being done in lockdown – UDC
The largest source of funding for New Zealand dealers, UDC, says it is still fully operational and writing business for essential services in need of vehicles.READ MORE
MTA welcomes clarity about WOF and repairs during lockdown
The Motor Trade Association has welcomed the Ministry of Transport’s clarification on vehicle repairs and WOFs during the Coronavirus lockdown.READ ONLINE
VIDEO: Communication with staff key during COVID-19 lockdown
While many business will be able to continue to pay and employee staff during the COVID-19 lockdown, for some the burden of wages will become an issue.READ ONLINE
TWL remains open as essential service
National heavy truck and trailer parts provider TWL remains open in support of essential services during the COVID-19 level 4 restrictions.READ MORE
Tuesday March 31
TR Group helping essential services to keep trucking
TR Group managing director Andrew Carpenter says the company is continuing to provide nationwide 24/7 support to New Zealand’s transport and infrastructure sectors.READ MORE
Isuzu Trucks stands alongside ‘fellow Kiwis’
Isuzu Trucks New Zealand says it has set in place a number of measures to get through the lockdown period.READ MORE
Volvo plant shutdown won’t significantly impact NZ: MTD
Motor Trucks Distributor NZ (MTD) says it does not expect the upcoming shutdown of Volvo Group Australia’s Wacol, Queensland manufacturing plant to significantly impact its supply chain.READ MORE
Monday , March 30
KAT open for essential service
Keith Andrews Trucks says it has a role to play as an essential service provider during the COVID-19 level 4 lockdown.READ MORE
Vehicles with expired WoFs can be used during lockdown
People can drive a vehicle without a Warrant of Fitness (WoF) during the Covid-19 lockdown provided they can show it’s safe to operate.READ MORE
Truck drivers need more support
New Zealands truck drivers are working round the clock to keep shelves stocked with essential goods and they deserve support, National transport spokesperson Chris Bishop says.READ MORE
Trucks & Trailers releases contingency plan
Trucks & Trailers says it’s doing all it can to “minimise the impact” to the level 4 lockdown alert.READ MORE
Terra Cat open for essential services
Terra Cat is operating parts distribution for essential service customers and is available online and on phone for other services.READ MORE
Southpac Trucks tackles essential services
Southpac Trucks, New Zealand distributor for Kenworth and DAF, has released the following information on how it’s tackling the COVID-19 level 4 lockdown:READ MORE
Govt fast-tracks freight flights
The Government has fast-tracked up to $1 million to help move urgent freight flights for New Zealand’s imports and exports.READ MORE
Gough Transport updates on COVID-19
Gough Transport and its brands are supporting customers for essential services.READ ONLINE
Iveco NZ responds to lockdown
Iveco NZ is keeping its parts and service operation open to support essential service customers during the Covid-19 level 4 lockdown period.READ MORE
EROAD images show Covid-19 freight volumes
EROAD has released fleet tracking imagery comparing heavy vehicle movement before and after the Covid-19 level four lockdown.READ MORE
Volvo Group Australia to close for Covid-19
Volvo Group Australia is shutting down its Wacol, Queensland plant for four weeks in response to the Covid-19 pandemic.READ MORE
Thursday, March 26
EROAD declared essential service
EROAD has been designated an essential service by the Government as New Zealand moves into level 4 Covid-19 lockdown.READ MORE
Mainfreight remains operating across 257 global branches
Mainfreight is working with customers from around the word to confirm their operational status for the next four weeks but reports all 275 of its branches globally remain open at his stage.READ MORE
Scania NZ staying strong during lockdown
Scania New Zealand is keeping its wheels on the road to supply essential services during the Covid-19 level 4 lockdown.READ MORE
Truckstops remains open as essential service
Nationwide commercial parts and service provider Truckstops is open for business during the Covid-19 level 4 lockdown.READ MORE
All freight is essential and must move: RTF
A port pile-up that will restrict movement in and out of New Zealand of essential goods is looming fast if the Government doesn’t recognise that all freight must move in the State of National Emergency, Road Transport Forum (RTF) chief executive Nick Leggett says.READ MORE
Video: Nick Leggett on the transport industry response to Covid-19
Road Transport Forum chief executive Nick Leggett speaks to TransportTalk editor Nigel Moffiet on the industry’s response as an essential service provider during the Covid-19 pandemic and what’s required during the level 4 lockdown.READ MORE
Air NZ updates international network
Air New Zealand is adjusting its international network to match demand and government travel restrictions due to the Covid-19 pandemic.READ MORE
Wednesday, March 25
State of emergency declared – what’s it mean?
A state of national emergency has been declared across the country to curtail the spread of Covid-19.READ MORE
Ports of Auckland keeps vehicle imports flowing
Vehicle imports continue to flow on Ports of Auckland with operations now solely focused on moving freight throughout the Covid-19 crisis.READ MORE
VINZ granted permission to assist essential services
Vehicle Inspection New Zealand has confirmed the NZ Transport Agency has authorised it to provide services during the lockdown, but only to essential service vehicles and the vehicles of essential service workers.READ MORE
Refining NZ reports ‘substantially lower’ fuel demand
Refining NZ is making major changes to its operations due to a significant reduction in fuel demand as a result of the Covid-19 pandemic.READ MORE
Non-essential highway work stops for level 4 lockdown
All non-essential work on state highways will stop during New Zealand’s Covid-19 level 4 national shutdown, the NZ Transport Agency says.READ MORE
Tuesday, March 24
Govt works to keep air freight moving
The Government is working with airlines and air freight operators to ensure New Zealand’s key air freight channels remain open for high priority goods.READ MORE
Ministry of Transport provides essential service guide
The Ministry of Transport (MoT) has released some information about transport businesses and workers that will not be subject to travel restrictions.READ MORE
RTF in discussion with MoT on essential services
The Road Transport Forum (RTF) is working with the Ministry of Transport to clarify essential services within the road freight industry.READ MORE
Trucking plays a key role during Covid-19
The trucking industry is playing a key role to deliver essential goods during the Covid-19 pandemic, the Road Transport Forum (RTF) says.READ MORE
Monday, March 23
Transport part of govt essential services
The Government has released the following list of essential services which includes the transport industry. READ MORE
Supply chain must keep moving, Carr says
The Government is taking a “pragmatic and professional approach” to work alongside transport operators and keep essential freight services operating, Carr & Haslam director Chris Carr says. READ MORE
Dealers, workshops and parts not yet declared essential – MTA
Vehicle retail, service workshops and parts sales have not yet been declared an essential service and so must close when the country goes to level four according to the Motor Trade Association. READ MORE
Nz Enters Level 3; Level 4 in 48 Hours
Prime Minister Jacinda Ardern has announced the country will move immediately to Level 3, moving to Level 4 in 48 hours time.READ MORE
Ports of Auckland focused on freight
Ports of Auckland is now focused solely on freight operations with the cancellation of around 30 cruise ship visits which were scheduled between now and June 30.READ MORE
KiwiRail suspends tourist trains
KiwiRail is suspending its three tourist trains as part of its response to Covid-19.READ MORE
Reserve Bank commences $30 billion buy-up
The Reserve Bank has today pulled out one of the biggest tools in its arsenal to boost the economy – quantitive easing.READ MORE
Friday, March 20
Govt helps redeploy forestry workers with $100m
The Government is allocating $100 million to help redeploy workers, including those hardest hit in the forestry industry, throughout the Gisborne-Tairāwhiti region.READ MORE
Govt provides $900m lifeline to Air NZ
Air New Zealand has entered into a $900 million debt funding agreement with the New Zealand Government as it manages the “unprecedented impact” of the Covid-19 outbreak on its business.READ MORE
Hand sanitiser production earmarked for essential services
Fuel company Gull is diverting 50,000 litres of local ethanol production, intended originally for use as a fuel additive, to manufacture hand sanitiser for essential services including police, schools, healthcare workers and the defence force during the Covid-19 crisis.READ MORE
Thursday, March 19
Govt releases $600m aviation relief package
The Government has unveiled the first tranche of a $600 million aviation sector relief package.READ MORE
NRC: Keep calm, we’re trucking on
Road transport companies have activated contingency plans and can be relied on to keep delivering essential supplies during the Covid-19 crisis says National Road Carriers Association (NRC) chief executive David Aitken.READ MORE
Recession ‘could be deep’, report says
New Zealand is at the beginning of a “significant economic downturn” and the coming recession “could be deep”, ANZ’s economic outlook report says.READ MORE
Govt promises $54b on land transport
Transport minister Phil Twyford has earmarked $48 billion over the next 10 years in the Draft Government Policy Statement (GPS) 2021 on land transport.READ MORE
Volkswagen suspends commercial production
Volkswagen Commercial Vehicles (VWCV) is taking action in response to the coronavirus pandemic and will be suspending vehicle production.READ MORE
Scania to halt European production
Scania is planning to stop operations at most of its European production sites as a result of major supply chain disruptions and component shortages caused by the spread of Covid-19.READ MORE
Wednesday, March 18
Infrastructure NZ proposes plan for ‘extraordinary times’
Infrastructure NZ is welcoming the Government’s $12.1 billion Covid-19 package for individuals and businesses to help “soften the impacts”.READ MORE
Daimler suspends European manufacturing operations
Due to the worsening situation of the Covid-19 pandemic, the Daimler Group has decided to suspend the majority of its production in Europe, as well as work in selected administrative departments, for an initial period of two weeks.READ MORE
Mainfreight reports recovery in China
Mainfreight is reporting that its year-to-date trading, including results from January, February and early March, remains ahead of the prior year.READ MORE
Monday, March 16
Covid-19: THL suspends full-year earnings guidance
Tourism Holdings Limited (THL) has suspended its FY20 earnings guidance in response to economic “uncertainties” resulting from the Covid-19 pandemic.READ MORE
US cuts interest rates to zero
The U.S Federal Reserve yesterday cut its target interest rate to zero percent to support the economy following the outbreak of the Covid-19 pandemic, which it says has significantly hurt global financial conditions.READ MORE
Covid-19 fallout suspends airport earnings guidance
Following the international outbreak of Covid-19 and strict new border controls, Auckland Airport is suspending earnings guidance for the year to 30 June 2020.READ MORE
Reserve Bank slashes OCR to record low
Covid-19’s negative economic impact has led the Reserve Bank to cut New Zealand’s official cash rate (OCR) from 1.0 percent to 0.25 percent.READ MORE
Air NZ reducing capacity by 85%
Air New Zealand is further reducing capacity across its network as a result of the impact of Covid-19 on travel demand and it will also start the process of redundancies as the airline will require fewer human resources.READ MORE
Thursday, March 12
Coronavirus hits ANZ Truckometer
The ANZ Truckometer heavy and light traffic indexes dropped in February as the coronavirus (Covid-19) outbreak hit economic activity.READ MORE




