Isuzu Trucks New Zealand is continuing the expansion of its nationwide service centre network with the appointment of new outlets in Cromwell and Hawera.
The introduction of the two new service providers takes the total coverage to 30 sites around the country, consisting of 12 full sales, parts and service dealers plus 18 authorised service centres.
Isuzu Trucks NZ general manager Dave Ballantyne says the key to the brand’s success and popularity is “dependability, reliability as well as nationwide after-sales support and service”.
“We are committed to supporting our customers and the provision of a truly nationwide after-sales and service network is pivotal to achieving this.
“These developments help ensure our customers have extra support close to hand in the Central Otago and Taranaki regions,” Ballantyne says.
Another important consideration relating to nationwide coverage is that of warranty-related requirements, he says.
“We recently introduced an increased five-year warranty as standard with selected models in the new range of N Series, F Series and Giga Series trucks and a condition of this is that servicing is performed at an Isuzu Dealer or authorised service centre,” Ballantyne says.
“The addition of new centres to the network means it’s easier for our customers to fulfil these requirements.”
The two new authorised service centre appointments are Transport Repairs Ltd in Cromwell and All Things Automotive in Hawera.
Transport Repairs branch manager Kieran Stevens says his team looks forward to stocking a full range of Isuzu parts to ensure customers have less downtime for their fleets.
“We have noticed that most fleets in our area feature Isuzu Truck as they are well suited to our environment where narrow roads and long distances are often part of a normal day’s work for Transport companies in this area,” Stevens says.
The team at All Things Automotive in Hawera are equally anticipating their new partnership with Isuzu Trucks.
“We’re excited to be recognised as an authorised service centre which specialises in N and F Series models and can’t wait to provide a high level of service to Isuzu Truck owners and fleet managers in our area,” managing director Tim Johnson says.
“It’s a really positive endorsement of what we’re capable of doing for our customers, as well as a real accomplishment aligning with a renowned and reputable brand such as Isuzu Trucks.”
