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Freight & Logistics

Interislander’s Kaitaki back in service 

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The Interislander’s Kaitaki ferry is back in sull service on the Cook Strait following a “complicated” repair on its gearbox. 

On January 28, the ship lost propulsion power near the end of its journey to Wellington with 864 passengers onboard. No one was injured in the incident. 

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KiwiRail identified a fault in the engine cooling system as the cause of the breakdown. Following repairs, it returned to service for less than 24-hours when problem with its gearbox was discovered on March 4.

The vessel resumed full service on April 12 with around 500 passengers. 

“Repair of the gearbox has gone well. Following sea trials, our own assurance checks and independent third-party signoff, Kaitaki is now ready to resume service,” Interislander executive general manager Walter Rushbrook says. 

“The Kaitaki repair was complicated, requiring a particular type of metal for the gearbox that was manufactured and shipped from Germany, along with specialist technical support from the Netherlands. The gearbox failure was a surprise, given it was overhauled late last year in drydock.  

“Our focus over the past few weeks has been on restoring Kaitaki to service and offering customers booked to sail on Interislander as much certainty as possible about their travel. 

“Throughout this disruption we have managed to rebook the vast majority of passengers on alternative sailings. Everyone booked over the Easter weekend was offered a passage across the Cook Strait. Unfortunately, in some other cases we have had to cancel bookings and provide customers with a refund.  

“We know this hasn’t been easy for these customers and we are sorry for any inconvenience the cancellations and changes have caused. 

“As we look to the future, we’re working on a number of fronts to make sure our ferry service is modern, safe and reliable. This includes purchasing two new, larger ferries that will be built at Hyundai-Mipo Dockyard in South Korea. These hybrid electric/diesel vessels are due to arrive in 2025 and 2026. 

“In the meantime, we’re looking at what we can do now, over and above our already extensive process, to improve the resilience of our current, aging fleet. This includes taking our ships out of service more regularly for maintenance checks in wet and dry dock environments and instituting a new approach to managing our assets and fleet,” Rushbrook says. 

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