A new embedded insurance platform has launched in New Zealand, offering freight customers a more flexible way to cover goods in transit as part of the booking process.
The ‘pay-as-you-go’ goods-in-transit insurance is being offered by Australian-founded firm FreightInsure. It allows customers to instantly buy insurance in the form of a mini policy covering each consignment for up to NZ$100,000 loss or damage in transit, avoiding the need for underwriting annual or bulk marine policies.
The service is underwritten by HDI Global Specialty SE, which holds a financial strength rating of AA- (stable) by Standard & Poor’s and A+ (stable) by AM Best, and is available for domestic and international freight, including parcels, cartons and bulk goods.
“We’re excited to work alongside local freight companies and brokers to offer a modern insurance experience for goods in transit, even for low-value or one-off consignments,” FreightInsure co-founder and chief executive Simon Schwarz says.
“Embedded insurance turns freight protection into a service that’s easy for customers to purchase, reducing disputes over lost or damaged goods, while offering operators a new source of revenue.”
FreightInsure, part of the FreightSafe group, first introduced embedded freight insurance in Australia in 2022 and now operates in four Asia-Pacific countries. The service integrates into freight carrier and third-party logistics (3PL/4PL) systems, allowing customers to select insurance much like travel cover is added to a flight or rental car booking.
The company believes the New Zealand market is primed for growth, driven by strong export volumes and eCommerce.
Michelle Price, chief commercial officer for APAC at InXpress, says the company’s New Zealand franchisees are already benefiting from FreightInsure’s platform.
“InXpress has seen great success partnering with FreightInsure in the Australian market, providing our customers with peace of mind through reliable, easy-to-use freight insurance solutions,” she says.
“FreightInsure’s service is second to none, simple, efficient, and seamlessly integrated, making it easier for our franchisees and customers to protect their shipments while streamlining day-to-day operations.
“FreightInsure launching in New Zealand allows even more of our customers to benefit from the same trusted protection and operational ease.”
Fiona Marshall, director of Freight People, which works with trans-Tasman businesses to optimise freight and logistics operations, says FreightInsure fills a clear gap in the market.
“Freight People has been a long-standing client of FreightInsure in Australia, and we truly value the strong relationship we’ve built over the years,” she says.
“Their embedded insurance solution integrates seamlessly into our freight booking process, providing reliable cover that is easily accessible by our customers and responds effectively to the everyday risks of loss and damage.
“What sets FreightInsure apart is the speed and ease of their claims process – getting claims paid quickly means we and our customers can stay focused on business without unnecessary disruption. We’re genuinely excited to support their launch into New Zealand.”
Claims for FreightInsure policies are handled by FreightSafe, one of Australia’s largest independent claims managers for the transport industry.
FreightInsure has been named a Top Insurance Employer 2025 by Insurance Business and has been a finalist for the ANZIIF Insurtech of the Year award each year since 2023.
