DHL Express has expanded its international shipping portfolio with the launch of a new heavyweight express service designed for shipments up to 3,000kg.
The new Heavy Weight Express (HWX) service will allow customers to ship freight weighing up to 1,000kg per piece and 3,000kg per shipment through DHL Express’s global air and ground network spanning more than 220 countries and territories.
DHL says the service is aimed at industries where timing and reliability are critical, including automotive manufacturing, technology, engineering, pharmaceuticals, life sciences, and oil and gas.
The company says HWX combines time-definite international delivery with proactive shipment monitoring, dedicated customer support and fixed all-in pricing designed to reduce exposure to fluctuating freight costs and airline capacity constraints.
DHL Express chief executive John Pearson says the launch marks a significant expansion of the company’s express freight capabilities.
“Heavy Weight Express represents a strategically important step for our business, expanding the value that DHL Express brings to global supply chains,” Pearson says.
“As industries face rising volatility, increasingly complex production cycles, and significant financial exposure from delays and supply chain disruption, DHL’s ability to offer express-level speed, access to capacity and higher reliability for shipments up to 3,000 kilograms fundamentally changes the service levels that customers can expect from their logistics provider.”
The service will be supported by dedicated Heavy Weight Priority Desks established globally to provide proactive shipment tracking, real-time intervention and direct communication with customers.
DHL says each heavyweight shipment will receive dedicated case ownership to improve reliability and minimise disruption risks.
According to the company, the service has been developed to address six key industry requirements:
- Avoiding production downtime
- Managing time-critical product launches
- Reducing inventory holding costs
- Supporting procurement-driven bulk shipping
- Handling regulated or sensitive freight
- Improving resilience across multi-site supply chains
DHL says the service also reduces customer reliance on fluctuating third-party airline capacity by leveraging the company’s own aircraft fleet, hubs, customs operations and last-mile delivery network.
